We Add Wow

Since 1984, metroConnections has provided complete conference, event, stage production and transportation services for meeting and event planners nationwide. The award-winning company operates from its headquarters in Minneapolis, MN and produces thousands of programs per year. The metroConnections team uses its expertise and resources to specialize in the design and implementation of themed events, stage productions, transportation, tours and conference program logistics and meetings. metroConnections also offers audio/visual and production services and is the creator of Attend-eSource®, a web-based solution that includes elements such as online registration and custom-built event websites. Contact us today to engage, inspire and move your group!

Conference Registration Lead

Home>Conference Registration Lead

We are seeking a candidate for a Conference Registration Lead within our Attend-eSource® Support Services team. Our Attend-eSource® support team provides stellar customer service to thousands of attendees over several hundred events annually.

Registration Lead responsibilities include, but are not limited to:

  • Answering multiple phone lines & email accounts
  • Hotel block/housing management
  • Edits/changes, data entry and quality control of online conference registrations
  • Preparing reports for both internal & external use
  • Production & design of conference name badges
  • Preparing on-site materials/registration packet assembly
  • Staff on-site registration as needed
  • Payment processing

Minimum qualifications include:

  • Ability to work independently & provide excellent customer service via email, on the phone and in-person
  • Willingness to take direction from multiple managers or team members, as well as having a good understanding of whom to advise/consult in the event of conflicting direction
  • Ability to multi-task efficiently, learn quickly and provide detailed work
  • A minimum of 1 year of registration, hotel guest service, customer service or other applicable experience
  • Possess common sense, an appreciation for variety in the workplace, ability to think-on-your-feet, good communication skills and cheerful/positive attitude
  • Access to personal, reliable transportation

Preferred qualifications include:

  • Experience working in Certain, Cvent, SignUp4, eTouches or other online registration system
  • Understanding and passion for the Conference & Event Industry

Physical Requirements:

  • Up to 15% overnight travel (site inspections, client visits and on-site program operations)
  • Must be able to work weekends and nights during travel periods of program operation or client meetings
  • Ability to lift up to 40 pounds
  • Job requires employee to sit for extended periods of time without being able to leave the work area
  • Repetitive motion, substantial movements (motions) of the wrists, hands, and/ or fingers; typing or otherwise working primarily with fingers
  • Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks
  • Ability to understand the meanings of words and effectively respond, analyze information and write reports, and comprehend complex issues and communicate effectively to diverse groups
  • Job requires employee to preform basic arithmetic accurately and compute rates and percentages
  • Must be able to communicate effectively and professionally (verbally and in writing) as appropriate for the needs of the audience

Registration Lead is a full-time hourly, benefit-eligible position. Please send your resume, cover letter and compensation requirement to jobs@metroconnections.com.  No phone calls please.

By | 2017-01-03T20:11:07+00:00 December 2nd, 2016|Careers|