•Logistics – vast capabilities to help you manage the entire program

•Our people – no freelance trip directors, only experienced staff

•Service – our mission is to exceed expectations

•Price – will work within your budget parameters

•Budget management – accountable to the finest detail

•Technology – enhancing our production to the highest level

•Relationships – we build with you for the long-term

•Transparency – we are an extension of your team

•Branding experience – integrated into the program/venue

•One source – from site selection and creative to execution

The CHALLENGE:
Create an environment where attendees can easily visit interactive kiosks for the business units of Digital River and increase traffic flow through the space.

The SOLUTION:
The Grand Ballroom was divided into two unique spaces with one main entrance. Upon entering, attendees could visit the first space lined with kiosks hosted by the business units. The second space was designed for the General Session.

The BENEFITS:
• It was convenient! Without much free time during the conference, attendees could arrive early to the General Session and visit with business units, eliminating travel time between different rooms or even different floors.
• The Grand Ballroom space was used to its fullest potential.
• Increased exposure for the business units.
• A natural place for congregating before the General Session, a large screen was part of the room divider and it scrolled announcements for the attendees to read as they waited.
• The space allowed for high-top tables and stools, inviting attendees to connect with one another.

You’ve secured your transportation service, but who is there to be sure it all goes as planned? Why, our onsite staff of course! Once a group secures transportation with metroConnections, no matter how many vehicles, we provide the following:
• Staff — All onsite staff is in uniform (ours or yours) and arrives at the departure location ahead of the vehicle(s). The onsite person ensures that your attendees are boarded and accounted for. They also handle any last minute changes immediately, especially if the vehicle is caught in traffic or experiences a flat tire.

• Signage and Routing — Onsite staff ensures that the appropriate signage is visible and that the driver understands the schedule and transportation route. With larger groups, we have multiple staff on site to work with the city and traffic control implementing our egress and ingress systems. The staff ensures the shuttles run on time and log the number of attendees per run. They also communicate to the customer when the next shuttle will arrive, and coordinate an efficient boarding process should the route become very popular.

• Hospitality Experience — Our onsite staff is very experienced. On average, our onsite staff has been with metroConnections between 5 and 10 years and wants two things for every attendee: an enjoyable and safe transportation experience. Especially when boarding locations are limited (due to busy one-way streets or downtown traffic), our onsite staff properly stages the safest boarding location, calls the driver to let him know that groups are organized and ready for efficient boarding.

There are many benefits to incorporating Attend-eSource® solutions into any meeting.  For the planner, these time-saving solutions organize and integrate the attendee data with the meeting details. For the attendee, however, Attend-eSource® is convenient and their experiences are trouble-free. Just ask our Attend-eSource® experts.

Expert : Mike Graves
Years with mC: 23
Favorite Attend-eSource® Solution: My favorite is the Mobile Phone website solution.
How it benefits the Attendee: The attendee can access all meeting details from their mobile phone including their personal agendas. They can also communicate with other attendees within the meeting’s social media platform.

Expert : Jason Rudoy
Years with mC: 6
Favorite Attend-eSource® Solution: It’s a tie for me: Lead Retrieval and Session Tracking
How it benefits the Attendee: Attendees earning CEU credits can move from session to session without having to sign in to receive them and are electronically tracked throughout the conference. If the planner decides to use Lead Retrieval, then their exhibitors can use AttendeTrack to electronically capture qualified leads from the attendee’s name badge, eliminating the
time-consuming exchange of business cards.

Expert : Tom McCulloch
Years with mC: 13 Favorite Attend-eSource® Solution: Hands down, Online Registration.
How it benefits the Attendee: The attendee information can be pre-populated into the registration system so that when the attendee is sent a link to register, it is unique to them and they can avoid filling out the long form. Also, secure attendee data is of utmost importance and we use a Level 1 PCI compliant software for our registration system.