National Transportation Management

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metroConnections offers national transportation services in your next meeting destination, for groups of all sizes. We travel with our customers for needs nationally and internationally.

After a customer uses metroConnections for transportation, and the program concludes successfully, it’s time to move on to the next city. That’s when our clients ask themselves, “Why reinvent the wheel?” metroConnections hits the road and joins customers at their next destination. We’ve provided services in 39 states, and in nine countries other than the U.S.

metroConnections can handle the details and logistics - here and there - through a range of available transportation options.

National Transportation Management
metroConnections can provide any or all of the following services:

  • Shuttle Programs
    Operating Plan Development
    Background Traffic Planning
    Communications Systems Development
    Parking Permits and Land Management Systems
    Vehicle Tracking Systems, Routing and Scheduling
    ADA Transportation Systems
    Budget Development
  • Airport Meet and Greet
    Pre-flight Arrival/Departure System Planning
    Onsite Airport Staff
    Hospitality Booth, Custom Signage
    Staff Guides from Gate to Vehicle
  • Signage
    Vehicle Signage indicating Routes
    Onsite Routing and Scheduling Signage
  • Hotel/Site Boarding and Transfers
  • Vehicle Resource Allocation & Acquisition
    Motorcoach, School Bus and Transit Bus Charters
    Sponsor Vehicle Acquisition
    Motorpool Operations
    Town Car Service
    ADA Transportation Systems
  • Operations & Staff
    Ground Management Staff
    Ground Operation Staff
    Volunteer Management
    Dispatch Staff

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Who we are

  • Founded in 1984
  • Owners: Sam Thompson (DMCP); David Graves; Mike Graves; Tom McCulloch
  • 50 full time staff, 100+ part time staff
  • Specializing in Conference, Event and Transportation Services

What sets us apart?
metroConnections has strict quality standards in its operations, motorcoaches and uniform codes. You and your guests can relax while we take care of getting them from point A to point B. We have the connections.

Awards & Accolades

  • Named by the readers of Illinois Meetings + Events Magazine as the Best Transportation Company (2008)

Industry Leading Standards
$5 million in general and professional liability insurance (industry standard is $2 million)

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Shuttle programs
Let metroConnections provide a professional support team that will help you with all program shuttle and hotel transfer needs. We ensure a high level of quality and consistent service, eliminating miscommunication. Our commitment is to ensure trouble-free transportation. Our transportation staff is proactive and professional, streamlining everything from schedules to boarding and exiting processes, providing the services and information that make your ride smooth, on-time and stress free.

Benefits include:

  • Experienced, uniformed on-site staff
  • Staff with knowledge of the city
  • Coordination of schedules to ensure all transportation is on time
  • Equipped with radio/cell phones to ensure seamless communication
  • Custom signage to direct guests

Available Transportation
No matter what your transportation needs, we can provide the appropriate vehicle. metroConnections will arrange for the following:

  • VIP Executive Coaches
  • Motorcoaches (47-57 passengers)
  • Minicoaches (21-25 passengers)
  • Vans
  • Limousines
  • Town Cars
  • Transit Motorcoaches
  • School Buses

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Major shuttle moves
Thompson opened the doors of metroConnections in April 1984 and under his leadership the company has emerged as a major player for major transportation moves including the shuttling programs for

  • The U.S. Olympic Festival (1990)
  • The U.S. Open (1991)
  • The NCAA Final Four and The Super Bowl (1992)
  • International Alcoholics Anonymous Convention (2000)
  • The NCAA Final Four (2001)
  • Lions Clubs Convention (2009)
  • ESPN Joe Mauer Event (2010)

The company also boasts multi-year customers including

  • Target Corporation
  • FCCLA (Family Career and Community Leaders of America)

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Airport meet and greet
Meeting planners have discovered that a meet and greet service offers many benefits to corporate group travelers. metroConnections acts as your eyes and ears so that you don't have to struggle with bad weather delays, cancelled flights and other distractions. Whether your large group needs motorcoaches or your small group needs personalized sedans, we can accommodate your wish list.

Pre-flight, metroConnections:

  • Works from group flight manifest to ensure all arrivals and departures are covered
  • Determine logistics for the departure schedule and departure desk, collect bag­gage, color-code bags and provide departure notices
  • metroConnections works extensively with the meeting planner to determine which level of service best fits the needs of the guests

On-site Airport/Hotel benefits include:

  • Hospitality booth on the baggage claim level of the airport
  • Scrolling sign personalized with group's logo and information
  • Uniformed, friendly staff
  • Personalized service, greeting guests with custom signage
  • Staff navigates guests through airport to tram and waiting motorcoach
  • Skycaps can be arranged if desired
  • Bags are loaded onto motorcoach and unloaded upon arrival at hotel

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Transportation sponsorship opportunities
Transportation sponsorship is an innovative approach to increase visibility, create buzz and encourage word-of mouth marketing.

metroConnections provides comprehensive marketing that can include all aspects of production, printing, proofing, installation, application removal, product management and if necessary, graphic design. metroConnections has provided transportation services to the convention industry for over 20 years. Combined with our transportation management expertise, metroConnections can help you turn your transportation offering into a revenue-generating program.

Transportation sponsorship provides an opportunity for your partners to leverage bus graphics as an advertising option. These advertising opportunities can help to subsidize your program costs. You will benefit with an increase in ROI, while at the same time offering your sponsors advertising that will reach a qualified audience in an exciting and high impact way.
Bus graphic options include:

  • Full wrap - the entire bus covered with graphics Ribbon - a strip below the windows and above the cargo holds
  • Any configuration in between full and ribbon
  • Headrest Covers
  • Onboard Video
  • Aisle and Sidewalk Graphic

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Client Testimonials
"I wanted to take a few minutes to thank... metroConnections for handling all of our transportation needs... Providing shuttle service to over 5,600 attendees can be a daunting task. But metroConnections handled everything from the planning stages to the onsite execution smoothly and efficiently!" 
Marla Walls | Director of Conferences | Family, Career and Community Leaders of America, Inc.

“Thank you so much for all your help and service with our Archdiocesan NCEA special event at the Science Museum of Minnesota. The metroConnections motorcoach service was excellent, from the Convention Center in Minneapolis to the Science Museum in Saint Paul, and then back to the hotels where people were staying in Minneapolis. The drivers were polite and helpful. It was a pleasure to work with you and I hope we will be able to work together in the future if we need the services of motorcoaches.” 
Gary G. Wilmer |NCEA Coordinator; and Director of Personnel and Planning| Archdiocese of Saint Paul and Minneapolis, Catholic Schools Office

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